Learning and development

We’re always looking to improve what we do and how we do it. That’s what we’re all about: continually looking to ‘go one better’ and give our customers the best.

You’ll see that in action if you go into your nearest DFS store. Walk around and you’ll see for yourself how imaginatively our furniture is displayed – and how the whole DFS team has the highest standard of customer care.

Those are the standards achieved by everyone in our team, not just in store but at our distribution centres, factories, head office – and anywhere else at DFS.

All our young recruits enjoy great training to do the best job possible – with every chance to progress, wherever they work with us.

As a DofE Award holder, if you join DFS, you’ll discover why we’re acknowledged as a retail leader in developing our people. We continue to invest heavily in our accredited training – and to develop our team members in every part of our business across the UK. And because we look to promote from within wherever possible, your contribution will bring you the career you deserve.

Developing talent

We invest in our young recruits, the minute they join us. Our approach is one of continuous learning and development. Our development plan is designed to give our young recruits the skills they need, whatever their current experience.

As a DofE Award holder, that means you don’t need to have worked in retail to succeed with DFS. Our team includes people from all backgrounds and walks of life – and they’ve built their success on a combination of their own skills and talents and our commitment to their development.
And that commitment is very real, including the opportunity to gain NVQ qualifications – which are available for every DFS role, from Driver to Salesperson. So you can achieve a nationally recognised qualification, simply for doing a great job. And then? You’ll have every chance to progress.

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