A day in the life
Our people come from across the world and all sorts of backgrounds – our differences are what make us successful. We want our employees to use their unique experiences and skills to make their mark. Here are just a couple of our people talking about their roles here…
Role: Principal Architect, Information Systems
“I’ve been at Ordnance Survey for four years and I’m finding it interesting, challenging and exciting.
Role: Customer Service Adviser, Customer Service Centre
“I’ve always had a passion for maps and had written my degree dissertation about mapping and cartography. I applied to work for Ordnance Survey, because I it was a chance to work with a product I really liked.
I work in the Customer Service Centre dealing with all types of enquiries. These could be from the general public, from Ordnance Survey’s partners or other commercial customers.
I really enjoy investigating and resolving complex enquiries as it can be very satisfying, although one of the challenges is in explaining very technical issues in a way that makes sense to someone outside the organisation – I often try to re-write information in plain English and delete all our acronyms.
Ordnance Survey is a very interesting place to work –the staff are very friendly and there is a real sense of community.”
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“I love the work here as I get a real buzz dealing with customers directly on the phone.”
April Mawhinney- Customer Service Adviser, Customer Service Centre
“My role is a varied one. Sometimes it involves looking at the big picture, working with colleagues to determine how our technology resources should be used and developed.”
Andy Howles – Principal Architect, Information Systems