Meet the team

Clare Argar – Director (London)

Clare leads the London team and is responsible for the strategic development of the DofE in the region. Clare is a member of the UK Executive and actively contributes to national strategy, for example leading on the DofE’s work with the secure estate. Clare also acts as a spokesperson for the Charity.

Operations Managers

Operations Managers are responsible for supporting their teams to develop DofE delivery in Licensed Organisations across their portfolios. They ensure quality of delivery and build new partnerships at a strategic level.

Oliver Rice – Operations Manager

Oli line manages Flora Fergusson, Rebecca Wing, Eleanor Upchurch and Hayley Hyman, and has oversight of their portfolios. Oli is also the London regional training lead.
E: [email protected]

Emily Dowsett – Operations Manager

Emily line manages Jasper Holford, Laura Harris, Neri Kalayci and Jade Wilson, and has oversight of their portfolios.
E: [email protected]

Thomas Gannon– Operations Manager

Tommy line manages Elizabeth Oliver, Becky Downes and Hannah Monks, and has oversight of their portfolios.
E: [email protected]


Operations Officers

Operations Officers are responsible for supporting Licensed Organisations with their DofE delivery. This includes supporting centres to grow, licensing new organisations to deliver the DofE and delivering training.

Oli’s team:

Flora Fergusson – Operations Officer

Flora is the Operations Officer for the Bromley, Hackney and Tower Hamlets.
E: [email protected]

Hayley Hyman – Operations Officer

Hayley is the Operations Officer for the London Boroughs of Camden and Croydon.
E: [email protected]

Rebecca Wing – Operations Officer

Becca is the Operations Officer for the London Boroughs of Barnet, Enfield and Southwark.
E: [email protected]

Eleanor Upchurch – Project Officer

Eleanor is working on a boosting participation project for DofE London. Eleanor is responsible for licensing and supporting a number of new organisations which are starting the DofE for the first time. Eleanor is also the contact for current or prospective Licensed Organisations in the London Borough of Merton.
E: [email protected]


Tommy’s team:

Elizabeth Oliver – Operations Officer

Lizzy is the Operations Officer for Barking and Dagenham, Havering and Hillingdon.
E: [email protected]

Becky Downes – Operations Officer

Becky is the Operations Officer for the London Boroughs of Lambeth, Waltham Forest and Wandsworth. Becky also supports DofE delivery within the Metropolitan Volunteer Police Cadets.

E: [email protected]

Hannah Monks – Operations Officer

Hannah is the Operations Officer for Hounslow, Redbridge and Sutton.
E: [email protected]


Emily’s team:

Jasper Holford – Operations Officer

Jasper is the Operations Officer for Bexley, Lewisham, Richmond and Kingston.
E: [email protected]

Jade Wilson – Operations Officer

Jade is the Operations Officer for Ealing, Greenwich, Newham and the City of London.
E: [email protected]

Laura Harris – Operations Officer

Laura is the Operations Officer for the London Boroughs of Hammersmith and Fulham, Kensington and Chelsea and the City of Westminster. Laura also supports DofE delivery within the secure estate in London.
E: [email protected]

Neri Kalayci – Operations Officer

Neri is the Operations Officer for the London Boroughs of Brent, Haringey and Harrow.
E: [email protected]


Mairead Grant – Business Support Manager

Mairead is responsible for the administration team, she oversees regional financial transactions, leads on the administration of licences and the day to day running of the London office.
E: [email protected]

Steph Taylor – Business Support Assistant

Steph supports training within the London region including scheduling DofE training courses, processing booking applications and assessor accreditations. Steph is also responsible for the verification of Gold Awards at regional level.
E: [email protected]

Amy Hall – Business Support Assistant and Communications Executive

Amy manages London’s social media channels and website pages. Amy leads on regional network newsletters, annual reports and regional events such as the biannual conference. Amy is also the regional liaison for Gold Award Presentations.
E: [email protected]