FAQs

/ FAQs

What is the DofE Card and voucher discount in each of the DofE Recommended Retailers of Expedition Kit?
How do I claim my discount in the new DofE Recommended Retailers?
Do I have to have a new DofE Card to claim my discount in Go Outdoors, Blacks, Millets, Tiso or Ultimate Outdoors?
Where is my nearest store?
Does the discount apply to sale items and special offers?
How do I, as a DofE adult, get my new DofE Card in April?
How does a participant get a new DofE Card?
Does the discount only apply to DofE Recommended Kit items from the DofE Kit List?
Can I still purchase DofE Recommended Kit from Go Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso?
Does the discount apply to the retail price or Discount Card price in GO Outdoors?
Do I have to purchase the Go Outdoors Discount Card to get the discount off the Discount Card price?
Does the discount apply to purchases in store and online?
Can I still claim a discount in Cotswold Outdoor stores and online?
Does the discount apply to large group/school orders?
Am I able to take my DofE group to all stores to have Kit talks and DofE group meetings?
What if I have lost my DofE Reward Card?
Can I lend my DofE Card or voucher to my family and friends?
When does the DofE discount with GO Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso expire?

What is the DofE Card and Voucher discount in each of the DofE Recommended Retailers of Expedition Kit?

Each of the retailers have their own specialisms, we have agreed a discount that offers the best value they can each offer.

Participants

Adults

Please note: terms and conditions apply for each store – please visit DofE.org/shopping/T&Cs

How do I claim my discount in the new DofE Recommended Retailers?

Adult DofE Cards

All DofE Leaders, Managers, Assessors and volunteers should have a personalised DofE Card. They will be posted to the address you have registered on eDofE within one month of registration. If you have not received your DofE Card:

  • Please check that your address details and communications preferences are correct in eDofE.
  • If they are correct but you have not received your card, please email [email protected]

They can also download the adult voucher from eDofE, which will be accepted by all stores until 31 December 2019.

Participant DofE Cards

DofE Cards will be sent to all participants that have registered on eDofE from the 1 July 2018* that have completed their home address in the ‘Create participant’ screen. The address must be a UK address – we are unable to send DofE Cards abroad.

The cards will be mailed within a month of registration.

They can also download the participant voucher from eDofE, which will be accepted by all stores until 31 December 2019.

DofE Vouchers in participant Welcome Packs

DofE Welcome Packs will include a Bronze, Silver or Gold Award Level voucher until Autumn 2018 that can be used to claim your discount in store and online.  Participants who have already received your Welcome Pack  should download their new voucher from eDofE.

GO-Outdoors Blacks Millets Ultimate-Outdoors Tiso

Voucher download

You can download a voucher that can be used across all of the stores and websites from eDofE. These vouchers are valid until 31 December 2019.

  • Login to eDofE
  • Download and print the voucher. Alternatively, you can show the voucher on your phone at the till to the store staff.

download-participant-voucher

 

download-adult-voucher

 

Using a DofE Reward Card

You can bring a DofE Reward Card (featuring the Cotswold Outdoor logo) into stores until 31 October 2018 and they will apply the DofE discount at the checkout. You will also be able to use the AF codes on the back of the existing cards on all of the websites.

Do I have to have a new DofE Card to claim my discount in Go Outdoors, Blacks, Millets, Tiso or Ultimate Outdoors?

dofe-card-vouchers

We will be sending DofE Cards to adults from April and participants from October 2018. If you have not received your card you have two options:
1. Use your existing DofE Reward Card, either in store or online, which will be accepted by all stores until 31 October 2018.
2. Download the voucher from eDofE which will be accepted by all stores and websites until 31 December 2019.

Visit DofE.org/shopping.org/card for full details.

Where is my nearest store?

The DofE discount is now available in over 200 stores across the UK. Visit our store finder at DofE.org/shoppings/storefinder

Enter your postcode to find the closest one to you. Alternatively, you can visit the website store finders:

Does the discount apply to sale items and special offers?

Yes and no! Your DofE Card and/or voucher is valid across all these retailers however, the terms and conditions depend on the store.

The 15% off* GO Outdoors for DofE Leaders and volunteers is taken off the Discount Card price, not the retail price. For example, if the retail price is £100, and the GO Outdoors Discount Card price is £90 (10% off) you will only pay £76.50 as your DofE Card gives you an extra 15% off. Just show your DofE Card at the checkout or input the online code and they will apply the total discount*. The GO Outdoors Discount Card normally costs £5 per year but having a DofE Card means you do not need to buy one. However, sale, WOW and other deals are exempt.

The 15% discount* at Blacks, Millets and Ultimate Outdoors does include reduced price items. So when in store use your card, or on their website enter the online code, for a further 15% off the current price and that is the price you will pay.

The 20% discount* at Tiso does not include reduced price or sale items. If you are buying a mixture of sale and non-sale items, the DofE discount will be applied to all eligible items.

Visit DofE.org/shopping/T&Cs for full details.

How does a participant get their DofE Card?

DofE Cards will be sent to all participants that have registered on eDofE from the 1 July 2018* that have completed their home address in the ‘Create participant’ screen. The address must be a UK address – we are unable to send DofE Cards abroad.

The cards will be mailed within a month of registration.

They can also download the voucher from eDofE, which will be accepted by all stores until 31 December 2019.

Does the discount only apply to DofE Recommended Kit items from the DofE Kit List?

No, the discount applies to all purchases across all stores and websites (some exemptions apply). All stores offer a wide range of products, so you can make great savings all year around. GO Outdoors also sell sports clothing and equipment that is suitable for the Physical and Skills sections of participants’ DofE programmes.

Can I still purchase DofE Recommended Kit from Go Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso?

DofE Recommended Expedition Kit are products that have been tried and tested by the DofE and are fit for purpose for DofE expeditions, such as the Vango Sherpa Rucksack and Craghoppers Apex Jacket. The range of DofE Recommended Kit available will depend on each retailer and store size, however a wide range is available on all stores’ websites:

Does the discount apply to the retail price or Discount Card price in GO Outdoors?

The DofE discount is an extra 10% off the Discount Card price at GO Outdoors. So for a participant, if the GO Outdoors Discount Card gives 10% off a £100 purchase, you pay £90. However, with the DofE Card you get an extra 10% off the discount price, so 10% off £90 means you’ll pay just £81. Just show your DofE Card or voucher at the checkout and they will apply the total discount.

Do I have to purchase the Go Outdoors Discount Card to get the discount off the Discount Card price?

No. The GO Outdoors Discount Card normally costs £5, which then entitles you to purchase goods at their Discount Card price. GO Outdoors are waiving the card fee for all DofE participants and adults. All DofE Cards used in GO Outdoors will need to be activated as the first purchase in store for each card is unique.  The card will be scanned, and you will be asked for your name and email address.  You can still use your card if you do not wish to give your personal contact details.

Users of the DofE Vouchers or the DofE Reward Card will be given a free GO Outdoors Discount Card with their purchases.

Either way there is no charge at GO Outdoors to get your extra 10% (for participants) or 15% (for adults) off the Discount Card price all year around.

Does the discount apply to purchases in store and online?

Yes, the discount applies to all purchases made in the stores and websites of GO Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso. The discount will be applied to all eligible items when you reach the checkout in the store or on a website.

Remember: there will be some excluded products and offers and these vary by store. For full details visit DofE.org/shopping/T&Cs

Can I still claim a discount in Cotswold Outdoor stores and online?

No. From 1 April 2018 the DofE Recommended Retailer of Expedition Kit will no longer be Cotswold Outdoor.

Does the discount apply to large group/school orders?

The discounts apply to all purchases, whether personal or group, through all stores and websites. However, each retailer also has a group orders team who are able to offer quotes for larger orders which may exceed the standard DofE discount. Contact the Group Sales’ teams directly at:

GO Outdoors
0344 3876767
[email protected]
GOoutdoors.co.uk/group-sales

Blacks, Millets, Ultimate Outdoors
0161 767 7148
[email protected]

Tiso
0131 554 0804
[email protected]

Am I able to take my DofE group to all stores to have Kit talks and DofE group meetings?

All stores aim to offer the best advice and support possible to DofE groups and participants. Due to the wide range of store sizes and formats, the services available in store do vary. However, all stores offer DofE Expedition Kit talks either in store or at your group location.
Find your local store at DofE.org/shopping/store-finder

What if I have lost my DofE Card?

DofE Leaders and adult volunteers can request a new card by emailing [email protected].

We hope that all participants will keep their DofE Cards safe, as they feature their personal eDofE ID and can offer great savings when preparing for their expedition.  Due to the cost of producing the DofE Cards we are unable to replace them for participants if they have been lost.

If you want to make a purchase immediately, you can download a voucher from eDofE that will be accepted in all GO Outdoors, Blacks, Millets, Ultimate Outdoors, and Tiso stores. These vouchers are valid until 31 December 2019.

Voucher download

1. Login to eDofE.
2. Download and print the voucher.

download-participant-voucher

 

download-adult-voucher

Can I lend my DofE Card to my family and friends?

The DofE Card and voucher are available to everyone who is involved with the DofE and their family; however it should not be passed onto friends. You are able to make savings on all eligible purchases across all the stores and websites for your family – not just clothing and kit for your expedition.

When does the DofE discount with GO Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso expire?

Due to the changeover from DofE Reward Cards to the new DofE personalised cards, the five stores and websites are accepting a variety of vouchers and cards and they have differing expiry dates:

  • Current DofE Reward Cards – from 31 October 2018.
  • DofE Participant vouchers (hard copy and downloadable) – 31 December 2019.
  • DofE Leader vouchers (downloadable) – 31 December 2019.
  • New personalised DofE adult/Leader Cards – 31 December 2021 (available from 1 April 2018).
  • New personalised DofE participant Cards – 31 December 2021 (available from autumn 2018).