We love hearing from you and want to ensure that everyone who visits our social media channels is in a safe space where they can be themselves. To help us make our social media platforms a helpful and inspiring space to be, please keep our house rules in mind when posting and engaging with our content.
- Ensure you comply with the terms and conditions of each social media channel you use.
- Consider your privacy and the privacy of others when posting and avoid sharing personal information like your address and phone number.
- Be kind and mindful – everyone will have different experiences and opinions of the DofE.
- Respect our volunteers and staff in your engagement with our posts.
- We don’t tolerate content that is any of the following: spam, defamatory of any person, obscene, offensive, threatening, abusive, hateful, inflammatory or that promotes sexually explicit material or violence.
Breach of guidelines
We have the right to determine whether engagements with our digital channels breach our guidelines. We will hide or delete comments, as well as block users who do not follow these guidelines.
We also have the right to send any comments we deem appropriate to relevant statutory agencies for investigation as we feel necessary or is required by law.
What to expect from us
We aim to respond to any queries as quickly as we can during office hours Monday to Friday, excluding public holidays. Please note that some enquiries take longer to resolve.
If you see any engagements on our social media channels that breach our house rules, you can report them to the relevant platform directly or contact us.
