Navigating Now –
Resources and Support Services

We’re so excited to bring you the Navigating Now podcast series, co-created by an amazing group of young people.

We know that each of us is unique, and that the issues discussed may affect everyone in different ways. The thoughts and guidance shared in the podcast are suggestions and possible approaches, and you should always do what feels safe and right for you.

If you, or someone you’re listening with, are affected by the issues covered in the conversations, we’d encourage you to seek dedicated support. Here are some resources and support services that you may find helpful:

Listings are not recommendations or endorsements by The Duke of Edinburgh’s Award and are regularly reviewed.


Mind Infoline – Call 0300 123 3393 (Open 9am to 6pm, Monday to Friday)

Mind Infoline provides information on a range of topics and signposting services on where to get help in your local community.

On My Mind

On My Mind aims to empower young people to make informed choices about their mental health & wellbeing. These pages have been co-produced by young people to help other young people.

Young Minds

Young Minds provide young people with tools to look after their mental health. Their website is full of advice and information on what to do if you’re struggling with how you feel.

Samaritans – Call 116 123 for free (Open 24/7)

When life is difficult, Samaritans are here – day or night, 365 days a year. You can call them for free on 116 123, email them at [email protected], or visit

SHOUT – Text SHOUT to 85258

Shout provides free, confidential and anonymous, 24/7 text support for young people across the UK experiencing a mental health crisis. Texts are free from all major mobile networks in the UK.

Switchboard – Call 0800 0119 100 (open 10am-10pm every day)

Switchboard is the national LGBTQIA+ support line. For anyone, anywhere in the country, at any point in their journey. Their support line is completely free, and available wherever you feel most comfortable – whether that’s on the phone, via chat or email.

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